The Service Leader – Procurement (Cluster Procurement) is responsible for coordinating purchasing activities across Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, or a related field, together with several years of hotel purchasing experience. The candidate should understand supplier sourcing, tendering, negotiations, inventory control, contracts, and procurement systems. Strong commercial awareness, analytical ability, communication skills, integrity, and knowledge of local suppliers are expected. The role requires close cooperation with finance, kitchen, engineering, housekeeping, and hotel operations teams. The successful candidate should be organised, cost-conscious, service-oriented, confident in negotiations, and able to manage competing deadlines while maintaining Shangri-La’s quality and compliance standards.
Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its warm Asian hospitality, premium guest service, and distinctive luxury properties. In Malaysia, Shangri-La operates established hotels and resorts in locations including Kuala Lumpur, Penang, and Kota Kinabalu. Its workforce covers hotel operations, food and beverage, events, wellness, finance, engineering, and corporate support functions such as procurement. Shangri-La generally promotes service excellence, teamwork, professional development, and multicultural collaboration. A cluster procurement position supports several properties, helping standardise purchasing, strengthen supplier relationships, control costs, and ensure that hotels receive suitable products and services while meeting quality, sustainability, and corporate governance requirements.
Malaysia offers hospitality and procurement opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor, and resort islands along the east and west coasts. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in hotels and business. Lifestyle varies from energetic city living to relaxed coastal or island communities; food, nature, shopping, and affordable domestic travel are major attractions. Foreign nationals normally require an employer-sponsored employment pass, and the company must complete the relevant immigration approvals before work begins. Applicants should confirm qualifications, contract terms, accommodation, medical coverage, and relocation support. Costs are generally moderate, although Kuala Lumpur and popular resort destinations can be more expensive. Malaysia’s tropical climate is hot and humid year-round, with regional monsoon seasons, so suitable clothing and transport planning are important.
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