The Sales Manager is responsible for increasing hotel revenue by developing corporate, leisure, group and event business, managing client relationships, conducting sales calls and negotiating agreements. Candidates typically need a diploma or degree in hotel management, business, marketing or a related field, together with several years of hotel or hospitality sales experience. Strong communication, presentation, negotiation and networking skills are expected, along with knowledge of local and international markets. The role requires a target-driven, commercially aware professional who can work independently, maintain accurate sales records and collaborate closely with reservations, revenue management, events and operations teams. Flexibility to attend client meetings, networking events and occasional travel is also important.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, JEN by Shangri-La, Kerry Hotels and Traders Hotels brands. The company is known for warm Asian hospitality, high service standards, premium accommodation, restaurants, wellness facilities and professional events services. In Malaysia, Shangri-La properties serve business and leisure travellers in destinations such as Kuala Lumpur, Penang, Sabah and other major tourism areas. Employees generally work in a multicultural environment with strong emphasis on guest satisfaction, service consistency, commercial performance, teamwork and career development within the wider hotel group.
Malaysia offers varied opportunities in hotel sales, tourism, events, food and beverage, retail and corporate services, especially in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Its culture blends Malay, Chinese, Indian and Indigenous traditions, with festivals, varied cuisine and generally welcoming communities. Lifestyle ranges from fast-paced city living to relaxed beach and island life; costs are moderate, though Kuala Lumpur and popular resort destinations can be more expensive. Foreign employees normally need an employer-sponsored Employment Pass, with the company handling approval and immigration procedures. Candidates should confirm eligibility, medical requirements and contract terms before relocating. English is widely used in hospitality, while Malay and other local languages are valuable. Malaysia has tropical weather year-round, affordable public transport and good regional flight connections.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...