Team Leader (The Line)

Job Description

The Team Leader at The Line, Shangri-La Singapore, supervises daily restaurant operations and supports an efficient, welcoming dining experience. Responsibilities typically include leading service staff, allocating sections, briefing the team, monitoring food and beverage standards, handling guest requests, coordinating with the kitchen, managing opening and closing procedures, and addressing service issues professionally. Candidates should have hospitality or restaurant experience, strong communication and leadership skills, a guest-focused attitude, and good knowledge of food and beverage service. The role requires flexibility to work shifts, weekends and public holidays, together with the ability to remain calm in a busy environment. Previous supervisory experience in a hotel or high-volume restaurant is advantageous.

Company Info

Shangri-La Singapore is a luxury five-star hotel located near Orchard Road and is part of Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for its landscaped grounds, premium accommodation, extensive dining venues, family facilities, meeting spaces and warm Asian-inspired service. The Line is one of its principal all-day dining restaurants, offering a broad selection of international cuisine in a buffet and live-cooking setting. Shangri-La places strong emphasis on guest satisfaction, service quality, teamwork and employee development. Staff may benefit from structured training, career progression opportunities, hotel industry exposure and employee benefits, although specific terms depend on the position and employment contract. The working environment is fast-paced and service-oriented, particularly during peak dining periods, weekends and special events.

Destination Guide

Singapore is a compact, highly developed island city-state with strong employment opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Its culture is multicultural, with Chinese, Malay, Indian and international influences reflected in food, festivals and daily life. Residents enjoy excellent public transport, safe streets, efficient services, shopping, diverse dining and easy access to parks and waterfront areas. Housing can be expensive, especially in central districts, so many workers choose shared accommodation or locations near MRT lines. Foreign employees generally need an employer-sponsored work pass; hospitality roles may use an S Pass or Work Permit, subject to salary, quota and eligibility requirements. Employers normally guide successful candidates through the application process. New arrivals should budget for rent, transport, healthcare and deposits, and confirm accommodation, benefits, working hours and pass sponsorship before accepting an offer.