The Senior Events Manager is responsible for planning, selling and delivering conferences, meetings, weddings and other events, while ensuring excellent guest service and strong commercial results. Candidates typically need a degree or diploma in hospitality, business or event management, along with several years of hotel events, catering or banqueting experience. Strong negotiation, budgeting, communication and organisational skills are essential. The role expects confident leadership, close coordination with sales, banqueting, kitchen and operations teams, and the ability to manage multiple events under pressure. Knowledge of local markets, corporate accounts and hospitality systems is advantageous. Flexibility to work evenings, weekends and public holidays, professional presentation, and a consistent focus on guest satisfaction and revenue growth are also expected.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, attentive personal service and premium accommodation, dining, wellness and event facilities. Shangri-La properties serve leisure travellers, corporate guests, families and large-scale meetings or celebrations. In Malaysia, the company has established hotels and resorts in important business and tourism destinations, supported by diverse local and international teams. Employees generally work in service-focused environments with structured operating standards, training opportunities and possibilities for career mobility within the wider group. The organisation places strong emphasis on guest satisfaction, teamwork, professionalism, cultural awareness and delivering memorable experiences.
Malaysia offers hospitality and events opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and resort islands along the east and west coasts. Roles are available in hotels, resorts, restaurants, convention venues, tourism and destination management. The culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions, with English widely used in business and tourism. Lifestyle costs vary: Kuala Lumpur is urban and convenient, while island locations offer a slower, outdoor-oriented life but fewer services. Employees can enjoy beaches, diving, food markets, rainforests and vibrant festivals. Foreign nationals normally need an employer-sponsored Employment Pass arranged through Malaysian authorities; approval depends on qualifications, salary and position. Relocation usually involves passport validity, certified qualifications, medical checks, accommodation planning and dependent documentation. Malaysia is generally welcoming, though applicants should confirm current visa rules and employment conditions before accepting an offer.
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