The Service Leader - Engineering (Chargeman) is responsible for supervising hotel engineering operations, particularly electrical systems, equipment, preventive maintenance and emergency repairs. Candidates should hold a recognised Malaysian Chargeman competency certificate, typically issued by Suruhanjaya Tenaga, with relevant electrical or engineering experience. Hotel, resort or commercial-building maintenance experience is advantageous. The role requires practical knowledge of electrical distribution, generators, HVAC, pumps, fire and life-safety systems, workplace safety and maintenance records. The candidate is expected to lead technicians, coordinate contractors, respond quickly to breakdowns, complete inspections and ensure reliable guest services. Shift work, weekends and public holidays may be required. Strong troubleshooting, communication, leadership and compliance skills are essential.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La Hotels and Resorts, Kerry Hotels, JEN by Shangri-La and Traders Hotels. Shangri-La properties are known for attentive Asian-inspired hospitality, comfortable accommodation, restaurants, wellness facilities and distinctive resort experiences. In Malaysia, the group operates well-known hotels and resorts in destinations such as Kuala Lumpur, Penang, Kota Kinabalu and other major tourism locations. Employees typically work in service-focused, multicultural environments with structured operational standards, training and opportunities for career development. Engineering teams are essential to maintaining guest comfort, safety, energy efficiency and uninterrupted hotel operations.
Malaysia offers opportunities in hotels, resorts, facilities management, construction, manufacturing, technology and tourism, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. For an island lifestyle, Langkawi is relaxed and scenic, while Penang combines beaches, heritage streets, excellent food and a lively expatriate community. Malaysia is culturally diverse, with Malay, Chinese, Indian and indigenous influences; English is widely used in business and hospitality. Living costs vary, with resort islands generally more expensive than smaller mainland cities. Work is commonly organised around shifts, and hospitality employees may work weekends and public holidays. Foreign nationals normally need an employer-sponsored Employment Pass or other appropriate work authorisation before starting employment; the employer usually handles the application. Candidates should confirm eligibility, medical requirements, accommodation, transport, insurance and tax obligations. Malaysia is warm year-round, but monsoon conditions can affect island travel and outdoor activities.
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