Administrator (F&B)

Job Description

The Administrator (F&B) supports the Food and Beverage department with daily administration, record keeping, correspondence, scheduling, purchasing documentation, payroll or attendance records, and coordination between outlets and management. Candidates should be organised, accurate, dependable, and comfortable handling confidential information. Good computer skills, particularly Microsoft Office, and clear written and spoken English are normally required. Previous administrative or hospitality experience is preferred, while knowledge of F&B procedures, inventory documentation, and hotel systems is an advantage. The role requires strong attention to detail, a service-oriented attitude, effective communication, and the ability to manage several priorities in a fast-paced hotel environment.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its hotels, resorts, and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America, and other global destinations. Shangri-La hotels typically offer accommodation, restaurants, banqueting, wellness facilities, and business or leisure services. The company places strong emphasis on genuine care, personalised guest experiences, teamwork, and professional development. In Malaysia, Shangri-La has established properties in major cities and resort destinations, providing opportunities across food and beverage, rooms, culinary, engineering, finance, and administration. Employees generally work in structured hotel environments where attention to presentation, guest satisfaction, operational standards, and cultural awareness is important.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology, and business services. Island destinations such as Langkawi, Penang, Pangkor, and parts of Sabah and Sarawak are popular for resort and hospitality careers. Malaysian culture blends Malay, Chinese, Indian, Indigenous, and international influences, with excellent food, festivals, and generally welcoming communities. Lifestyle varies from relaxed beach living to busy urban centres; living costs are usually moderate, although resort islands can be more expensive. Foreign employees normally need an employer-sponsored Employment Pass arranged before starting work. Requirements depend on nationality, qualifications, salary, and job level. Relocating candidates should confirm accommodation, transport, insurance, taxes, and pass conditions with the employer. Kuala Lumpur and Penang provide broader career options, while Langkawi offers a quieter tourism-focused lifestyle.