The Sales Coordinator supports the Shangri-La Singapore sales team with administrative and commercial activities. Typical requirements include a diploma or degree in hospitality, business, marketing, or a related field, along with experience in hotel sales, events, reservations, or customer service. Strong organisation, communication, follow-up, and computer skills are expected. The successful candidate should be comfortable preparing proposals, contracts, reports, and presentations, maintaining client records, coordinating appointments and site inspections, and responding promptly to enquiries. Attention to detail, a professional appearance, teamwork, and the ability to manage competing deadlines are important. Familiarity with hotel systems and proficiency in English are usually required; additional languages may be advantageous.
Shangri-La Group is a luxury hospitality company founded in Asia and recognised internationally for its hotels, resorts, and residences. The group operates properties across Asia, the Middle East, Europe, North America, and other destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. Shangri-La Singapore is a long-established luxury hotel set near Orchard Road, offering accommodation, restaurants, meeting facilities, weddings, leisure amenities, and extensive gardens. The company places strong emphasis on genuine hospitality, personalised service, employee development, and cultural awareness. Employees typically work with international guests, corporate clients, travel partners, and event organisers. A Sales Coordinator supports the commercial team by helping maintain client relationships and ensuring that sales activities, proposals, appointments, and internal communication are handled accurately and efficiently.
Singapore is a compact, highly connected island city with opportunities in hospitality, tourism, finance, technology, healthcare, retail, and logistics. Hotel professionals can find roles in front office, food and beverage, events, sales, housekeeping, and revenue management, particularly around Orchard Road, Marina Bay, Sentosa, and the airport. The culture is multicultural, disciplined, and service-oriented, with English widely used alongside Mandarin, Malay, and Tamil. Lifestyle amenities include excellent public transport, safe neighbourhoods, diverse food, shopping, parks, and a vibrant arts and nightlife scene. The climate is hot and humid year-round, with frequent rain. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary, qualifications, and government approval. Candidates should budget for relatively high housing costs, especially in central areas. Relocation usually involves securing an offer, arranging the pass, finding accommodation, and obtaining health coverage.
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