The Business Development Manager is expected to grow revenue by identifying new business opportunities, developing corporate and group accounts, maintaining strong client relationships, and converting leads into confirmed business. Typical requirements include relevant hospitality, hotel sales, or business development experience; strong knowledge of the Australian market; proven negotiation and presentation skills; commercial awareness; and confidence using CRM and sales systems. The successful candidate should be proactive, target-driven, well organised, and comfortable networking with corporate clients, travel partners, event organisers, and local businesses. Flexibility, professional communication, teamwork, and a strong understanding of Shangri-La’s luxury service standards are also important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia-Pacific, the Middle East, Europe, North America, and other international destinations. The brand is recognised for personalised service, premium accommodation, destination dining, wellness facilities, and high standards of guest care. Shangri-La properties serve leisure travellers, corporate guests, groups, conferences, and major events. In Australia, the group has operated prominent luxury hotel properties and focuses on delivering warm Asian hospitality combined with local experiences. Employees generally work in a multicultural environment where relationship building, attention to detail, service excellence, commercial performance, and teamwork are highly valued. A Business Development Manager would support the hotel’s growth by strengthening market presence, attracting new accounts, and increasing business from corporate, group, leisure, and partnership channels.
Australia is a large island country with strong employment opportunities in hospitality, tourism, events, healthcare, construction, technology, education, and professional services. Major cities such as Sydney, Melbourne, Brisbane, Perth, and Adelaide offer the broadest job markets, while regional and coastal destinations provide resort and tourism roles. Australian workplace culture is generally direct, professional, collaborative, and respectful of work-life balance. Lifestyle varies from vibrant city living to beaches, outdoor activities, sport, and relaxed regional communities, although housing and transport costs can be high. Visa options may include employer-sponsored skilled visas, the Temporary Skill Shortage pathway, skilled migration, and working holiday visas, depending on nationality, occupation, and qualifications. Candidates should check current requirements through the Australian Department of Home Affairs. Relocation planning should include accommodation, healthcare, tax registration, banking, transport, and recognition of qualifications where required.
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