The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts and reports, maintaining client records, coordinating appointments and site inspections, and assisting with corporate, leisure and group business enquiries. Candidates typically need a diploma or degree in hospitality, business or a related field, along with experience in hotel sales, administration or customer service. Strong organisation, communication and computer skills are essential. The role requires accuracy, professionalism, responsiveness and the ability to manage multiple deadlines. Familiarity with hotel systems, CRM tools and Microsoft Office is advantageous. Cantonese and English are commonly expected in Hong Kong, while Mandarin and previous luxury-hospitality experience may be beneficial.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group with hotels and resorts across Asia, the Middle East, Europe, North America and other international destinations. The company is known for personalised service, elegant properties and its Asian-inspired approach to guest care. Its portfolio includes city hotels, island resorts and related hospitality businesses, supported by a large international workforce. Shangri-La offers career opportunities in rooms, food and beverage, sales, events, finance, engineering and corporate functions. In Hong Kong, the group operates prominent luxury properties and serves business travellers, leisure guests, meetings and social events. Employees generally work in a multicultural environment with strong emphasis on service standards, professional presentation, teamwork and guest satisfaction.
Hong Kong is a compact, energetic destination made up of Hong Kong Island, Kowloon and the New Territories, with easy access to beaches, hiking trails and outlying islands. Hospitality, retail, finance, technology, logistics and professional services provide major employment opportunities; hotel sales roles benefit from the city’s business travel, events and tourism sectors. Cantonese is central to local culture, while English is widely used professionally and Mandarin is valuable. Life is fast-paced, highly connected and relatively expensive, especially for housing. Public transport is excellent, and many employees live in Kowloon or the New Territories to reduce costs. Overseas hires normally require an employer-sponsored employment visa under Hong Kong’s General Employment Policy, with proof of qualifications, a genuine job offer and appropriate salary. Dependants may usually apply for dependant visas. Confirm current requirements with Hong Kong Immigration before relocating.
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