The Assistant Human Resources Manager supports daily HR operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll administration and compliance with Malaysian employment law. Candidates are typically expected to hold a diploma or degree in Human Resources, Business Administration or a related field, with several years of hotel or hospitality HR experience. Strong communication, organisational and problem-solving skills are essential, together with discretion when handling confidential employee matters. Familiarity with HR systems, labour regulations and hotel standards is advantageous. The successful candidate should be approachable, service-oriented, commercially aware and able to work closely with department heads in a fast-paced, multicultural environment.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, JEN, Kerry and Traders brands. The company is known for Asian-inspired hospitality, high service standards and a strong focus on personalised guest experiences. In Malaysia, Shangri-La operates well-established properties in destinations such as Kuala Lumpur, Penang, Kota Kinabalu and Rasa Ria. Employees generally work in internationally minded teams and benefit from structured hospitality operations, training opportunities and exposure to global service practices. An Assistant Human Resources Manager would help maintain positive employee relations, support talent development and ensure that the property’s people practices reflect both Shangri-La standards and Malaysian regulations.
Malaysia offers strong hospitality, tourism, retail and service-sector opportunities, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort areas. Penang and Langkawi provide island lifestyles with beaches, heritage attractions, varied restaurants and a relaxed social atmosphere, while larger cities offer broader career progression and transport links. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English commonly used in hotels and business. Living costs vary, with resort islands often having higher rental and imported-food prices. Foreign employees normally need an employer-sponsored Employment Pass, and the company must support the application before work begins. Requirements depend on nationality, salary, qualifications and contract length. Relocating staff should confirm immigration rules, accommodation, healthcare, taxation and dependent-pass arrangements with Shangri-La and Malaysian authorities. A valid passport and authenticated qualifications may also be required.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...