Marketing Communication Executive

Job Description

The Marketing Communication Executive supports Shangri-La’s marketing, public relations, digital communication and promotional activities. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with relevant hotel or marketing experience. Strong writing, editing, social media and coordination skills are expected, as well as confidence working with agencies, media partners and internal departments. The successful candidate should be creative, organised, commercially aware and comfortable managing several deadlines. Knowledge of local tourism trends, content creation and online marketing platforms is valuable. Professional communication skills in English are usually essential, while additional Malaysian languages can be an advantage.

Company Info

Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and distinctive properties in city and resort destinations. Its Malaysian portfolio has included well-established hotels and resorts serving business travellers, leisure guests, families and events. Shangri-La places strong emphasis on guest satisfaction, employee development, teamwork and cultural awareness. Marketing communication employees typically work closely with hotel operations, sales, revenue, food and beverage and corporate brand teams to promote the property, strengthen its reputation and support commercial performance.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology, education and professional services. Island destinations such as Langkawi, Penang, Pangkor and parts of Sabah and Sarawak provide hospitality roles alongside a relaxed coastal lifestyle. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with excellent food, festivals and generally welcoming communities. Living costs are moderate, although resort islands can be more expensive and seasonal. Langkawi suits a quieter beach lifestyle, while Penang offers stronger dining, heritage and urban amenities. Foreign employees normally need an employer-sponsored Employment Pass, and the company must meet immigration requirements before work begins. Candidates should confirm visa eligibility, accommodation, healthcare, transport and tax arrangements before relocating. English is widely used in business and tourism, while Malay is the national language.