Corporate Social Sustainability (CSR) Executive *(Contract)

Job Description

The Corporate Social Sustainability (CSR) Executive supports Shangri-La’s sustainability, community engagement and responsible business initiatives. The role typically requires a diploma or degree in sustainability, communications, public relations, hospitality or a related field, along with experience coordinating CSR projects, employee volunteering, community partnerships and environmental programmes. Strong writing, presentation, organisational and stakeholder-management skills are expected. The candidate should be comfortable preparing reports, tracking sustainability results, organising events and communicating initiatives to colleagues, guests and external partners. An understanding of ESG principles, Malaysian community issues and hospitality operations would be advantageous. The position is contract-based and requires a proactive, collaborative and socially responsible approach.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, high service standards and a broad portfolio covering luxury city hotels, island resorts and lifestyle properties. Shangri-La places emphasis on guest satisfaction, colleague development, community involvement and responsible business practices. Its CSR and sustainability work commonly includes environmental conservation, support for local communities, charitable partnerships, employee volunteering and initiatives designed to reduce the environmental impact of hotel operations. In Malaysia, the group operates well-known properties in destinations including Kuala Lumpur, Penang and Kota Kinabalu, offering employees exposure to international hospitality standards and multicultural working environments.

Destination Guide

Malaysia offers opportunities in hospitality, tourism, sustainability, communications, education, technology and international business. Popular island and coastal destinations such as Langkawi, Penang, Kota Kinabalu and the Perhentian Islands provide a relaxed lifestyle, while Kuala Lumpur offers broader career options and urban conveniences. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences reflected in food, festivals, language and daily life. Living costs are generally moderate, although resort islands can be more expensive and seasonal. English is widely used in business and hotels, while Malay is the national language. Foreign employees normally need an employment pass sponsored by their employer; requirements depend on nationality, salary and contract terms. Candidates should confirm visa arrangements, accommodation, insurance, tax and relocation support before accepting a contract. Public transport is strongest in major cities, while island living often requires scooters, taxis or ferries.