The Assistant/Manager Revenue role is responsible for maximizing hotel revenue through forecasting, pricing, inventory control, market analysis and performance reporting. Candidates typically need a diploma or degree in hospitality, business, revenue management or a related field, along with experience in hotel reservations, revenue management or commercial operations. Strong analytical ability, knowledge of distribution channels and hotel systems, and confidence using spreadsheets and revenue tools are expected. The successful candidate should understand local and international markets, monitor competitor pricing, support budgeting and collaborate closely with sales, reservations, front office and finance teams. Good communication, commercial judgment, attention to detail and the ability to work under pressure are essential.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards and distinctive properties ranging from city hotels to island and beach resorts. In Malaysia, Shangri-La operates well-known hotels and resorts, including properties in Kuala Lumpur, Penang, Sabah and other major destinations. Employees generally work in a multicultural environment with structured service procedures, training opportunities and career paths across hotels and regions. A revenue professional may collaborate with sales, marketing, reservations, finance and operations teams to improve occupancy, average daily rate and overall profitability while maintaining the brand’s guest-focused service standards.
Malaysia offers varied opportunities in hotels, resorts, tourism, food and beverage, travel technology and corporate services. Langkawi is especially attractive for resort careers, while Penang combines heritage, beaches and a lively food scene; Sabah and Sarawak offer nature-focused tourism and island resorts. Daily life is generally affordable compared with many international destinations, with good food, tropical weather and a relaxed social culture, although Kuala Lumpur provides a faster, more urban lifestyle. Malaysia is culturally diverse, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in business and hospitality. Foreign employees normally need an employer-sponsored Employment Pass, with approval linked to the role, salary and qualifications. Employers usually assist with documentation, but candidates should confirm current immigration rules before moving. Housing, transport and healthcare access vary considerably between cities, resorts and islands.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...