The F&B Hostess welcomes guests, manages restaurant seating, handles reservations and waitlists, and supports smooth front-of-house operations. Candidates should have previous experience in hotel or restaurant service, strong communication and interpersonal skills, a polished appearance, and good English; knowledge of additional languages is an advantage. The role requires a warm, professional manner, attention to detail, confidence when dealing with guests, and the ability to remain calm during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Familiarity with restaurant reservation systems and high-end hospitality standards would be beneficial.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, Africa, North America, and Australia. The company is known for personalised service, Asian-inspired hospitality, elegant accommodation, and a strong focus on guest comfort. Its properties commonly include restaurants, lounges, wellness facilities, meeting spaces, and leisure amenities. Shangri-La supports international career development through structured training, operational experience, and opportunities to work across different hotel departments and destinations. In the United Arab Emirates, its hotels serve business travellers, tourists, families, and luxury leisure guests. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, attention to detail, and a genuine commitment to creating memorable guest experiences.
The United Arab Emirates is not an island but a federation of seven emirates, offering extensive opportunities in hotels, restaurants, tourism, retail, aviation, events, and business services. Dubai and Abu Dhabi have the largest hospitality markets, while Ras Al Khaimah, Fujairah, and Sharjah also provide resort and leisure roles. The culture combines Emirati traditions with a highly international population; modest dress and respect for local customs are important. Lifestyle can be fast-paced and modern, with excellent shopping, dining, beaches, desert activities, and public transport in major cities. Most overseas employees require employer-sponsored residence and work visas, and working before approval is not permitted. Employers often provide accommodation or a housing allowance, transport, medical insurance, and annual airfare, depending on the contract. New arrivals should budget for deposits, documentation, and initial living expenses, and verify all employment terms before relocating.
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