The Waiter/Waitress supports daily service in the Lobby Lounge at Shangri-La Singapore. Responsibilities typically include welcoming guests, explaining menus, taking accurate food and beverage orders, serving items professionally, preparing and clearing tables, processing payments, and maintaining high hygiene and presentation standards. Candidates should have customer-service experience in a hotel, restaurant, lounge, or similar setting, along with good English communication skills and a friendly, polished manner. Knowledge of food and beverages is advantageous. The role requires attention to detail, teamwork, reliability, and the ability to remain calm during busy periods. Flexibility to work shifts, weekends, and public holidays is expected.
Shangri-La Singapore is a luxury five-star hotel located near Orchard Road, operated by Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for its extensive gardens, elegant accommodation, restaurants, bars, conference facilities, and family-friendly services. It serves leisure travellers, business guests, event groups, and long-stay visitors. Shangri-La places strong emphasis on warm Asian hospitality, personalised service, professional standards, and employee development. Team members commonly work in a multicultural environment and may receive structured training, staff benefits, meals, uniform support, and opportunities for career progression, depending on the employment contract. The Lobby Lounge role contributes directly to the guest experience by providing attentive service in a relaxed, premium setting.
Singapore is a compact island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. Hospitality jobs are concentrated around Orchard Road, Marina Bay, Sentosa, and the airport. The culture is multicultural, orderly, and service-oriented, with English widely used alongside Mandarin, Malay, and Tamil. Public transport is efficient, while accommodation and daily expenses can be high, especially near central areas. Employees usually enjoy safe neighbourhoods, excellent healthcare, diverse food, shopping, and convenient travel around Southeast Asia. Foreign workers generally need an employer-sponsored work pass; service roles may qualify for an S Pass or Work Permit, subject to current salary, quota, and eligibility rules. Applicants should secure a written job offer and approved pass before relocating. Weather is hot and humid year-round, with frequent rain.
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