The Captain, Shophouse is responsible for overseeing daily restaurant service, coordinating waitstaff, welcoming guests, taking orders, maintaining service standards and resolving guest concerns. Candidates should have previous experience in restaurant or hotel food and beverage operations, good knowledge of service procedures, and strong communication skills. The role requires a polished, guest-focused attitude, attention to detail and the ability to lead a team during busy periods. Flexibility to work shifts, weekends and public holidays is expected. Knowledge of food and beverage products, point-of-sale systems and hygiene standards is advantageous. Experience in a luxury hotel or high-volume dining environment would be preferred.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts and exceptional guest service. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La Singapore is a landmark luxury hotel set within landscaped gardens near Orchard Road, offering guestrooms, suites, restaurants, event facilities, wellness services and extensive business amenities. The company places strong emphasis on genuine hospitality, service excellence, teamwork and colleague development. Employees typically work in a multicultural environment with opportunities to build careers across hotel departments and the wider Shangri-La network. Its dining operations include a range of restaurants and bars serving international and regional cuisine, making food and beverage roles particularly important to the guest experience.
Singapore is a compact, modern island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology and healthcare. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is convenient and safe, supported by excellent public transport, reliable healthcare and a vibrant dining and entertainment scene. Housing can be expensive, especially near central districts, so many workers choose shared accommodation or neighborhoods connected by MRT. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and the role. The employer usually submits the application, and approval is required before starting work. New arrivals should budget for rent, transport, deposits and medical insurance, and confirm whether staff meals, accommodation or service-charge benefits are included in the employment package.
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