The Waiter/Waitress serves guests at Waterfall, Shangri-La Singapore’s Italian restaurant, by taking orders, explaining menu items, delivering food and beverages, and maintaining high service standards. Candidates should have hospitality or restaurant experience, good communication skills, a polished and friendly manner, and the ability to work efficiently in a busy environment. Knowledge of Italian cuisine, wine, or additional languages is helpful. The role requires teamwork, attention to detail, flexibility for shifts, weekends and public holidays, and a strong commitment to guest satisfaction, hygiene, and Shangri-La service standards.
Shangri-La Group is a luxury hospitality company founded in Singapore and recognised for its hotels, resorts, residences and spas across Asia, the Middle East, Europe, North America and other markets. The group operates under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La Singapore is a landmark luxury hotel set in extensive gardens near Orchard Road, offering accommodation, restaurants, meeting facilities, recreational amenities and wellness services. Waterfall is the hotel’s Italian restaurant, known for fresh ingredients, handmade pasta and an elegant dining atmosphere. Employees are generally expected to provide warm, personalised service while maintaining professional grooming, teamwork and attention to detail. The company also offers structured hospitality experience and opportunities for career development across its international properties.
Singapore is a compact, highly developed island city with strong employment opportunities in hotels, restaurants, tourism, finance, technology, healthcare and logistics. Its multicultural population reflects Chinese, Malay, Indian and international influences, with English widely used at work. The lifestyle is safe, convenient and fast-paced, supported by excellent public transport, modern shopping areas, diverse food and plentiful parks. Accommodation and daily expenses can be high, especially near the city centre, so staff housing or shared accommodation may be useful. Foreign employees normally need employer sponsorship for a work pass; hospitality roles commonly use an S Pass or Work Permit, subject to government eligibility and quotas. Applicants should confirm the exact pass, salary, medical requirements and relocation support with Shangri-La before accepting an offer. Singapore has a tropical climate, with hot, humid weather and frequent rainfall throughout the year.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...