The Host/Hostess welcomes guests, manages reservations and seating, answers enquiries, coordinates table flow, and helps create a polished dining experience at Summer Palace. Candidates are generally expected to have hospitality or restaurant experience, excellent grooming, a warm and professional manner, and strong communication skills. Fluency in English and Cantonese is highly useful, while Mandarin may be an advantage. The role requires confidence when handling busy service periods, attention to detail, teamwork, and flexibility to work shifts, weekends, and public holidays. Knowledge of reservation systems and experience in a luxury hotel or Chinese restaurant would strengthen an application.
Shangri-La Group is a major luxury hospitality company founded in Asia and known for high-service hotels, resorts, restaurants, and residences worldwide. Its properties are recognized for attentive personal service, elegant surroundings, and strong food and beverage operations. In Hong Kong, Shangri-La operates prominent luxury hotels, including Island Shangri-La, where Summer Palace is an award-winning Cantonese restaurant. The group employs people across guest services, culinary operations, housekeeping, wellness, engineering, and corporate functions. Staff may receive benefits such as meals, training, medical coverage, staff rates, and career development, depending on the property and employment contract. The working environment is professional and guest-focused, with high expectations for presentation, courtesy, efficiency, and teamwork.
Hong Kong offers extensive opportunities in hotels, restaurants, retail, finance, technology, logistics, and professional services. Hospitality roles are concentrated in Central, Admiralty, Tsim Sha Tsui, Causeway Bay, and major resort areas. The culture blends Cantonese traditions, international influences, festivals, excellent cuisine, and a fast-paced urban lifestyle. Public transport is highly efficient, although rent and daily expenses can be high; many newcomers share accommodation or live in the New Territories for lower costs. Foreign nationals normally need an employer-sponsored employment visa before starting work, and cannot work on a visitor status. Employers usually provide guidance on documentation, while applicants should prepare a passport, qualifications, references, and proof of experience. Hong Kong is compact, safe, energetic, and well connected to Asia, but newcomers should budget carefully for housing and healthcare.
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