The Captain at Red Sugar is responsible for supervising daily bar and restaurant service, coordinating colleagues, greeting guests, taking orders, maintaining service standards, and handling guest requests or complaints professionally. Candidates should have relevant experience in hotel, restaurant, or bar operations, strong knowledge of food and beverage service, good communication skills, and a polished, guest-focused manner. Supervisory experience is preferred, along with the ability to work shifts, weekends, and public holidays. The successful candidate is expected to support the outlet manager, train junior team members, maintain hygiene and presentation standards, and contribute to an efficient and memorable guest experience.
Shangri-La is a globally recognised luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is known for personalised service, high-quality dining, distinctive guest experiences, and its warm Shangri-La hospitality culture. In Hong Kong, its properties include Kowloon Shangri-La and Island Shangri-La, both serving business and leisure travellers with luxury accommodation, restaurants, bars, meeting facilities, and wellness services. Red Sugar is a stylish rooftop bar at Kowloon Shangri-La, known for its city views, cocktails, wine, and relaxed evening atmosphere. Employees can gain valuable experience in an international luxury hotel environment with structured operating standards and opportunities for career development.
Hong Kong is a dynamic international city made up of Hong Kong Island, Kowloon, the New Territories, and numerous outlying islands. Hospitality, tourism, restaurants, retail, finance, and professional services offer many job opportunities, particularly for candidates with English, Cantonese, Mandarin, or international hotel experience. The culture blends traditional Chinese customs with global influences; politeness, efficiency, and long working hours are common workplace expectations. Residents enjoy excellent public transport, diverse food, shopping, nightlife, beaches, hiking trails, and a fast-paced urban lifestyle. Most overseas employees require an employment visa sponsored by the hiring company and must normally demonstrate suitable qualifications and a confirmed job offer. Relocation costs and accommodation can be significant, so candidates should confirm benefits, staff housing, insurance, and relocation support before accepting an offer. Hong Kong has a subtropical climate with hot, humid summers and mild winters.
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