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The role typically requires a bachelor’s degree, experience in relationship management, credit assessment, banking operations, or collections, and a strong understanding of customer financial needs and risk controls. The candidate is expected to manage and rehabilitate relationships with customers showing early signs of financial difficulty, develop preventive solutions, coordinate with internal risk and credit teams, and achieve portfolio and service targets. Strong communication, negotiation, analytical, and problem-solving skills are important. Experience in corporate or commercial banking, knowledge of Thai banking regulations, and proficiency in English and Thai would be advantageous. The successful candidate should demonstrate sound judgment, professionalism, resilience, and the ability to handle sensitive customer situations while protecting the bank’s interests.
United Overseas Bank (UOB) is a major Southeast Asian bank headquartered in Singapore, with operations across Singapore, Malaysia, Thailand, Indonesia, Vietnam, China, Hong Kong, Japan, India, Australia, the United Kingdom, and the United States. Established in 1935, UOB provides personal and business banking, commercial and corporate banking, wealth management, investment banking, transaction banking, and treasury services. The bank serves individuals, small and medium-sized enterprises, multinational companies, and institutional clients. UOB expanded its regional presence significantly through the acquisition of Citigroup’s consumer banking businesses in Indonesia, Malaysia, Thailand, and Vietnam. In Thailand, it operates branches and digital channels serving retail, affluent, and corporate customers. The organization emphasizes responsible banking, risk management, customer service, digital innovation, and long-term relationships, offering career opportunities in banking, technology, finance, operations, risk, and relationship management.
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