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The Service Associate supports daily branch operations as a teller and customer service officer. Responsibilities typically include handling cash deposits and withdrawals, account opening, customer enquiries, payment transactions, document verification, and promoting suitable banking products. Candidates should have a bachelor's degree, preferably in business, finance, economics, or a related field, along with strong numerical accuracy and customer-service skills. Retail banking, teller, or sales experience is advantageous. Fluency in Thai is expected, while English and computer skills are helpful. The successful candidate should be reliable, professional, well-presented, attentive to detail, comfortable working toward service or sales targets, and able to follow strict security, compliance, and cash-handling procedures.
United Overseas Bank (UOB) is a major Southeast Asian bank headquartered in Singapore, with operations across Singapore, Malaysia, Thailand, Indonesia, Vietnam, China, Hong Kong, Japan, India, Australia, the United Kingdom, and the United States. Established in 1935, UOB provides personal and commercial banking, wealth management, credit cards, payments, treasury, and investment banking services. Following its acquisition of Citigroup's consumer banking businesses in Thailand and several other markets, UOB expanded its retail customer base and branch presence. In Thailand, the bank serves individuals, entrepreneurs, local companies, and multinational businesses. UOB emphasizes customer relationships, responsible banking, digital services, regulatory discipline, and employee development. A branch Service Associate contributes directly to the customer experience while ensuring accurate, secure, and compliant transaction processing.
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