Manager, Client Service Support Advisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Manager, Client Service Support Advisor is expected to support client-facing teams by coordinating service requests, resolving operational issues, monitoring account and transaction matters, and ensuring timely, accurate responses to clients. Requirements typically include a degree or relevant professional qualification, several years of experience in banking, client servicing, operations, or relationship support, and familiarity with banking products and processes. Strong communication, organisational, analytical, and stakeholder-management skills are essential. The successful candidate should be customer-focused, detail-oriented, comfortable handling multiple priorities, and able to work effectively with relationship managers, product teams, operations, compliance, and other internal stakeholders. Knowledge of regulatory requirements and risk controls is advantageous.

About the employer

UOB, or United Overseas Bank, is a major Singapore-based bank with a strong presence across Southeast Asia, including Malaysia, Thailand, Indonesia, and Vietnam. Founded in 1935, the bank provides personal financial services, business and commercial banking, corporate and institutional banking, wealth management, investment services, and digital banking solutions. UOB serves individuals, small and medium-sized enterprises, multinational corporations, and institutional clients. The group is recognised for its regional banking network and long-standing focus on customer relationships, responsible banking, and digital transformation. Its Singapore headquarters supports a broad range of functions, including client servicing, technology, risk, compliance, operations, finance, and relationship management. Employees generally work in a structured, regulated environment with opportunities to gain regional exposure and develop careers across different banking disciplines.