AVP, Mortgage Specialist - PFS (Bukit Mertajam)

Role summary

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The Mortgage Specialist supports UOB’s Personal Financial Services business by acquiring and advising home-loan customers, developing relationships with property agents and developers, preparing credit applications, and achieving mortgage sales targets. Candidates generally need a degree or diploma, relevant banking or mortgage-sales experience, strong knowledge of housing-loan products and documentation, and good communication and negotiation skills. The role expects a customer-focused, target-driven professional who can build referral networks, manage applications accurately, follow regulatory and credit policies, and deliver a high-quality customer experience. Knowledge of the Bukit Mertajam and Penang property market is advantageous. The AVP title may also require the ability to work independently, coach junior colleagues, and contribute to business growth.

About the employer

United Overseas Bank (UOB) is a major Singapore-headquartered bank with operations across Southeast Asia, including Malaysia. It provides retail and private banking, commercial and corporate banking, investment services, treasury, and digital financial solutions to individuals and businesses. UOB serves customers through branches, relationship managers, digital platforms, and specialist teams such as mortgage and personal financial services. In Malaysia, the bank supports consumers, property buyers, small and medium-sized enterprises, and large corporations. Its business emphasizes responsible banking, customer relationships, risk management, and regional connectivity. The organisation offers career opportunities across sales, banking operations, technology, analytics, compliance, finance, and relationship management. This mortgage position is aligned with UOB’s consumer-banking activities and would typically involve close interaction with customers, property intermediaries, internal credit teams, and branch colleagues.