SO, Personal Banker (Sri Petaling)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Personal Banker is responsible for acquiring, servicing and growing relationships with individual customers through banking products such as deposits, cards, loans, wealth solutions and insurance. Candidates typically need a diploma or degree, preferably in banking, finance, business or a related field, although relevant sales experience may also be considered. Strong communication, customer-service and negotiation skills are essential, together with confidence in meeting sales targets. The role requires knowledge of retail banking products, effective prospecting, accurate documentation and compliance with bank policies and regulations. Candidates are expected to be proactive, customer-focused, comfortable working in a branch environment and willing to build local market relationships. Fluency in English and Bahasa Malaysia is generally useful, while Mandarin or other local languages may be an advantage.

About the employer

United Overseas Bank (UOB) is a major Southeast Asian bank headquartered in Singapore, with operations across Singapore, Malaysia, Indonesia, Thailand, Vietnam, China and other international markets. Established in 1935, the bank provides personal and business banking, wealth management, commercial banking, investment banking and transaction banking services. UOB Malaysia serves individual customers, small businesses, corporations and institutional clients through branches and digital channels. The bank offers products including deposits, cards, personal financing, mortgages, insurance and investment solutions. As a large regional financial institution, UOB places emphasis on customer relationships, responsible banking, digital transformation, risk management and regulatory compliance. Employees may benefit from structured training, performance incentives, career mobility and exposure to a broad range of banking products. The Sri Petaling Personal Banker role is likely focused on retail customer acquisition, relationship development and achieving branch sales and service goals.