The Order to Cash Manager oversees the complete customer billing and collections cycle, including invoicing, cash application, credit control, dispute resolution, accounts receivable, reporting, and process improvement. Candidates typically need a bachelor’s degree in finance, accounting, business, or a related discipline, together with several years of experience in order-to-cash, shared services, accounts receivable, or finance operations. Strong knowledge of financial controls, accounting systems, Excel, and performance reporting is expected. Experience with SAP or other ERP platforms, process automation, and leading multicultural teams is advantageous. DHL expects a commercially minded, customer-focused manager who can improve cash flow, reduce overdue receivables, manage compliance risks, and collaborate effectively with sales, operations, customers, and regional finance teams. English proficiency and strong communication, analytical, leadership, and problem-solving skills are important.
DHL is a global logistics and supply chain company operating across express delivery, freight forwarding, contract logistics, e-commerce, and business services. It is part of DHL Group and serves customers in more than 220 countries and territories. In Indonesia, DHL supports international express shipments, air and ocean freight, warehousing, distribution, customs services, and supply chain solutions for multinational and local businesses. The company is known for its international network, technology-driven operations, sustainability initiatives, and structured career development. An Order to Cash Manager would typically work with finance, customer service, commercial, and operational teams to strengthen billing accuracy, collections performance, cash visibility, and customer experience. DHL generally values integrity, teamwork, accountability, continuous improvement, and the ability to work effectively across cultures and markets.
Indonesia offers career opportunities across logistics, finance, technology, manufacturing, tourism, and shared-service operations. Java, especially Jakarta, is the main business center and offers the broadest employment market, international schools, hospitals, and transport links, although traffic and living costs can be high. Bali provides a more relaxed lifestyle and strong tourism and digital-business communities, while Batam, Sumatra, Sulawesi, and Kalimantan offer opportunities in industry, ports, energy, mining, and regional trade. Indonesian culture emphasizes community, respect, family, and religious diversity; learning basic Bahasa Indonesia is valuable. Major cities provide modern apartments, shopping, healthcare, and international amenities, while smaller islands offer a quieter and less expensive lifestyle. Foreign employees usually need employer sponsorship, a work-authorized visa or stay permit, and compliance with Indonesian immigration rules. Before relocating, confirm the employment contract, benefits, tax treatment, housing, healthcare, schooling, and dependent permits.
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