The Ocean Freight Import Operations Supervisor manages import shipments from arrival through final delivery at DHL’s Brisbane station. The role typically requires experience in ocean freight forwarding, import customs procedures, shipment documentation, carrier coordination, and customer service. Strong knowledge of Australian import regulations, freight systems, invoicing, and transport planning is valuable. The successful candidate should have supervisory experience, sound commercial judgment, excellent communication skills, and the ability to resolve delays or operational issues quickly. DHL will expect the candidate to lead and support the operations team, maintain accurate records, meet service and compliance targets, build positive customer and supplier relationships, and promote a safe, collaborative, and continuous-improvement working environment.
DHL is a global logistics and supply chain company operating in more than 220 countries and territories. Its services include international express delivery, air and ocean freight forwarding, road and rail transport, warehousing, contract logistics, customs support, and supply chain management. DHL Global Forwarding, the business relevant to this position, helps companies move commercial cargo across international borders and coordinates carriers, documentation, customs processes, and final delivery. The company serves customers ranging from small businesses to large multinational organisations across industries such as healthcare, technology, automotive, retail, and manufacturing. DHL is known for its international network, logistics expertise, operational standards, and focus on customer service, sustainability, safety, and employee development. The Brisbane role supports import freight activity for customers trading with Australia and the wider Asia-Pacific region.
Australia offers strong opportunities in logistics, freight forwarding, transport, warehousing, aviation, healthcare, construction, technology, and professional services. Brisbane has a warm subtropical climate, a growing economy, and access to ports, distribution centres, beaches, and outdoor activities. Australian workplace culture is generally practical, direct, team-oriented, and respectful of work-life balance. Living costs vary, with housing usually more affordable than Sydney but still significant in popular Brisbane suburbs. Skilled workers may explore employer-sponsored visas, the Skilled Independent or State Nominated pathways, or temporary work options, depending on occupation, qualifications, age, English ability, and experience. Relocating normally requires a valid visa, health insurance, tax and banking arrangements, and suitable accommodation. Public transport is available, although a car can be useful for suburban logistics locations and shift-based work.
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