The Planning & Training First Line Manager is responsible for coordinating operational plans, allocating resources, monitoring performance and ensuring colleagues receive effective training. The role typically requires experience in a fast-paced logistics, warehouse or delivery environment, along with people-management skills, strong organisation and confidence using operational systems and performance data. Candidates are expected to lead by example, communicate clearly, support employee development, maintain service and safety standards, and respond quickly to changing volumes or priorities. Experience with workforce planning, coaching, continuous improvement and health and safety procedures is advantageous. Flexibility may be required, including working shifts, weekends or extended hours according to operational demand.
DHL is a global logistics and supply-chain company operating across more than 220 countries and territories. It provides express delivery, freight transport, contract logistics, warehousing, e-commerce fulfilment and supply-chain management services. DHL is part of DHL Group, which also includes brands such as DHL Express, DHL Supply Chain, DHL Global Forwarding and DHL eCommerce. In the United Kingdom, the company supports businesses and consumers through a large network of service centres, depots, warehouses, vehicles and aircraft. Its operations depend on effective planning, trained teams, reliable technology and strong safety standards. DHL is also known for investing in employee development, operational improvement and sustainability, including efforts to reduce emissions from transport and logistics. Roles with the company can offer structured training, internal progression and experience within an international organisation.
The United Kingdom offers substantial opportunities in logistics, transport, warehousing, aviation, technology, healthcare, finance and professional services. DHL roles are found in major hubs such as London, Birmingham, Manchester, Coventry, Leeds and the East Midlands. British workplace culture generally values punctuality, clear communication, teamwork, personal responsibility and respect for work-life balance. Lifestyle varies from busy city living to quieter coastal and rural communities, with good public transport, cultural attractions and outdoor activities. Non-UK nationals normally need the appropriate visa before working. Eligibility depends on nationality, job type, salary and sponsorship; the Skilled Worker route requires an approved sponsoring employer and an eligible occupation. Check current requirements with the UK government before accepting an offer. Relocation planning should include accommodation, tax, healthcare registration, transport costs and proof of the right to work.
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