The Operational Support Manager is expected to lead and coordinate operational support activities, helping ensure safe, reliable and efficient delivery of services or projects. Requirements typically include relevant management experience, strong organisational and communication skills, financial and resource management capability, and a background in infrastructure, rail, transport, defence, or another complex operational environment. The successful candidate should be comfortable supervising teams, managing competing priorities, monitoring performance, supporting continuous improvement, and working closely with clients, contractors and internal stakeholders. A commitment to UGL’s safety, quality and compliance standards is essential. Relevant qualifications, systems experience and knowledge of Australian workplace requirements may also be expected.
UGL is an Australian engineering, construction and maintenance company and part of the CIMIC Group. It delivers services across rail and transport, power, water, resources, defence, telecommunications and industrial infrastructure. UGL supports major public and private-sector clients through project development, design, construction, asset management, operations and ongoing maintenance. Its workforce operates across Australia and on selected international projects, often working in complex, safety-critical environments. The company places strong emphasis on safety, technical capability, sustainability, collaboration and reliable service delivery. Depending on the role, employees may work on major infrastructure programs, operational facilities, maintenance contracts or integrated project teams. UGL positions commonly require practical leadership, compliance with rigorous procedures and the ability to work effectively with clients, subcontractors and multidisciplinary colleagues.
Australia offers opportunities in infrastructure, rail, construction, engineering, energy, mining, defence and facilities management, particularly in Sydney, Melbourne, Brisbane, Perth and major regional centres. Workplace culture is generally practical, collaborative and safety-focused, with direct communication and an emphasis on work-life balance. Lifestyle varies from busy city living to coastal or regional communities, with excellent outdoor recreation, beaches and national parks. Skilled professionals may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or regional programs; eligibility depends on occupation, qualifications, experience, English ability and age. A job offer does not automatically guarantee permanent residency. Relocating requires planning for housing, transport, healthcare, tax, banking and private insurance where appropriate. Costs can be high in major cities, especially rent. Check current visa rules with Australia’s Department of Home Affairs and confirm employment conditions directly with UGL.
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