CSR - Teller, Cebu - Ramos Branch

Role summary

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The CSR–Teller handles over-the-counter transactions such as deposits, withdrawals, payments, check encashment, account servicing, and basic customer inquiries at Metrobank’s Ramos Branch in Cebu. Candidates typically need a bachelor’s degree, strong numerical and communication skills, attention to detail, integrity, and customer-service orientation. Prior teller, cash-handling, or banking experience may be an advantage, although entry-level applicants may be considered. The role requires accurate processing, compliance with bank policies and regulatory controls, proper cash balancing, and protection of customer information. The successful candidate is expected to deliver courteous service, work efficiently in a busy branch, identify customer needs, and support sales or referrals for suitable bank products.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Founded in 1962, it serves individuals, businesses, institutions, and government clients through a nationwide branch and digital-banking network. Its services include deposits, consumer loans, credit cards, payments, corporate and commercial banking, treasury, investment banking, and wealth management. Metrobank is part of the Metrobank Group, which has interests in financial services and related businesses. The bank emphasizes customer service, responsible banking, operational reliability, and digital innovation while maintaining a significant presence in communities across the country. Employees generally work in a structured, regulated environment with opportunities to build experience in branch banking, operations, sales, risk controls, and broader financial services.