INVESTIGATION ASSISTANT, INVESTIGATION UNIT

Role summary

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The Investigation Assistant supports Metrobank’s Investigation Unit by reviewing reports, gathering and validating information, maintaining case files, conducting background or transaction checks, and assisting with fraud, misconduct, and other internal investigations. The role generally requires a bachelor’s degree, preferably in business, accounting, finance, criminology, law, or a related field, along with strong research, documentation, analytical, and computer skills. Relevant banking, audit, compliance, security, or investigative experience is advantageous. Candidates are expected to demonstrate integrity, discretion, attention to detail, sound judgment, clear communication, and the ability to handle confidential information. They should be organized, capable of meeting deadlines, and willing to coordinate with internal departments and external parties when required.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Founded in 1962, it provides retail and corporate banking, treasury, investment banking, wealth management, cards, loans, and digital financial services to individuals, businesses, and institutions. Its headquarters are in Makati, with branches and service locations throughout the country and overseas offices supporting Filipino and international clients. Metrobank is part of the Metrobank Group, which also has interests in finance, insurance, and other related services. The bank employs professionals across banking operations, technology, risk, compliance, customer service, and corporate functions. Its Investigation Unit supports the protection of the bank, customers, and employees by helping identify and address fraud, misconduct, policy violations, and other operational risks.