The Product Manager – Accessibility is responsible for improving accessible experiences across Qantas digital products, services and customer journeys. Requirements typically include product management experience, strong understanding of accessibility principles and standards such as WCAG, customer research, roadmap planning, stakeholder management and the ability to translate customer needs into practical product improvements. Experience working with people with disability, inclusive design, agile delivery and digital platforms is highly desirable. The successful candidate is expected to advocate for accessibility, define measurable outcomes, prioritise initiatives, collaborate with technology and business teams, and influence senior stakeholders. Clear communication, empathy, commercial awareness, analytical thinking and a commitment to creating inclusive travel experiences are important.
Qantas Airways Limited is Australia’s national airline and one of the country’s most recognised travel brands. Founded in 1920, the Qantas Group operates domestic and international passenger services, freight operations and loyalty programs through brands including Qantas and Jetstar. Its network connects major Australian cities with destinations across Asia, Europe, North America, New Zealand and the Pacific. Qantas employs a large workforce across flight operations, engineering, airport services, technology, corporate functions and customer experience. The company places strong emphasis on safety, operational reliability, customer service, sustainability and inclusion. A Product Manager – Accessibility would contribute to Qantas’s broader goal of making air travel and its digital interactions more usable and equitable for customers with different access needs.
Australia offers opportunities in aviation, technology, healthcare, engineering, education, tourism, construction, finance and professional services. Major employment hubs include Sydney, Melbourne, Brisbane, Perth and Adelaide, with Qantas roles commonly based in Sydney or other capital cities. Australian workplaces are generally multicultural, collaborative and direct, with strong expectations around safety, equality and work-life balance. Lifestyle options range from vibrant city living and beaches to regional communities and outdoor activities. Living costs, particularly housing, can be high in Sydney and Melbourne. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or the Working Holiday visa, subject to eligibility. Relocating usually requires proof of qualifications, English ability, health and character checks, and sufficient funds. Researching visa rules through Australia’s Department of Home Affairs is essential before accepting a role.
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