Team Leader

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Team Leader role is likely responsible for coordinating frontline support services, supervising staff, allocating shifts, maintaining client care standards, and communicating with families, healthcare professionals, and management. Candidates are generally expected to have relevant experience in health, disability, aged care, mental health, or community support, along with leadership capability and strong organisational and communication skills. A relevant qualification, knowledge of New Zealand care requirements, a full driver licence, and the legal right to work in New Zealand may be required. The successful candidate should demonstrate empathy, sound judgement, reliability, cultural awareness, and a commitment to safe, person-centred care.

About the employer

Healthcare New Zealand is a major provider of home and community-based health, disability, rehabilitation, mental health, and support services across New Zealand. The organisation works with people in their homes and local communities, helping them maintain independence, wellbeing, and participation in everyday life. Its workforce includes support workers, nurses, allied health professionals, coordinators, and operational leaders. Team Leaders typically help translate care plans into consistent service delivery while supporting staff performance, client safety, and positive relationships with families and partner agencies. The company values inclusion, respect, cultural responsiveness, and person-centred support. Opportunities may be available in urban and regional locations, although duties, qualifications, and pay can vary depending on the specific service, region, collective agreement, and level of responsibility.