EY’s Customer Experience Designer role involves creating research-led, user-focused experiences across digital products and services. Typical requirements include a degree or equivalent experience in UX, service design, interaction design, human-computer interaction, or a related field; a strong portfolio; proficiency with tools such as Figma; and experience in user research, journey mapping, prototyping, usability testing, and design systems. The successful candidate is expected to work closely with clients, strategists, developers, and business stakeholders, communicate design decisions clearly, manage multiple projects, and translate complex business needs into simple, engaging experiences. Consulting, enterprise, or financial-services experience and strong presentation skills would be valuable.
EY, formerly Ernst & Young, is a global professional-services organization providing assurance, tax, consulting, strategy, and transaction services. It operates across many countries and supports businesses, governments, and institutions with digital transformation, technology implementation, risk management, and business growth. EY’s consulting teams bring together industry specialists, strategists, designers, technologists, and data professionals to solve complex organizational and customer challenges. In Singapore, the firm serves major companies and public-sector organizations across financial services, consumer products, healthcare, technology, and other industries. Employees typically work in collaborative, multicultural teams and may have opportunities to support regional or international engagements. The company places emphasis on innovation, responsible business, inclusiveness, professional development, and helping clients improve both operational performance and customer experience.
Singapore is a compact, highly connected island city with strong opportunities in consulting, technology, finance, healthcare, logistics, digital commerce, and design. Its multicultural society blends Chinese, Malay, Indian, and international influences, with English widely used in business and daily life. Residents enjoy efficient public transport, reliable infrastructure, excellent food, modern shopping areas, green parks, and easy regional travel. The lifestyle is convenient but relatively expensive, particularly for housing. International hires generally need an employment pass sponsored by their employer; eligibility depends on salary, qualifications, experience, and Singapore’s prevailing requirements. Employers usually assist with the application and relocation guidance. New arrivals should budget for rent, deposits, insurance, transport, and healthcare, and compare neighborhoods such as the city center, Queenstown, Tiong Bahru, or the East Coast. Singapore’s warm, humid climate and occasional heavy rain are important practical considerations.
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