The Concierge Agent supports guests by providing personalized assistance, arranging transportation, recommending attractions and restaurants, handling requests, and coordinating with hotel departments. The role requires strong communication and customer-service skills, a professional appearance, good knowledge of Abu Dhabi and local attractions, and the ability to use hotel systems. Fluency in English is generally expected; Arabic and additional languages are advantageous. Candidates should be organized, welcoming, culturally aware, and comfortable working shifts, weekends, and public holidays. As this position is advertised for a UAE National, Emirati citizenship is likely required. Previous hotel, concierge, or front-office experience is preferred, although candidates with relevant hospitality experience may also be considered.
Al Wathba, a Luxury Collection Desert Resort & Spa, Abu Dhabi, is a high-end Marriott International property located in the desert area of Abu Dhabi. The resort combines Arabian-inspired architecture and hospitality with luxury accommodation, restaurants, spa facilities, pools, and leisure experiences. Its setting allows guests to enjoy desert landscapes, wellness treatments, cultural activities, and a peaceful retreat away from the city. As part of Marriott’s Luxury Collection, the hotel focuses on distinctive local experiences, personalized service, and refined guest care. Employees work in an international hospitality environment with access to Marriott training, career development, and staff benefits, subject to company policy. The concierge team plays an important role in creating memorable stays by offering local knowledge, arranging experiences, and responding to individual guest needs.
The United Arab Emirates is not an island, but it offers diverse opportunities across hotels, resorts, tourism, aviation, retail, finance, and technology. Abu Dhabi and Dubai have particularly strong hospitality markets, with jobs ranging from front office and food service to spa, engineering, and guest relations. UAE culture blends Islamic traditions, Emirati heritage, and a large international community; respectful dress and behavior are expected, especially during Ramadan. Lifestyle is modern and convenient, with excellent shopping, dining, beaches, desert activities, and public transport, although summers are extremely hot. Employers commonly sponsor work visas for eligible overseas hires, while UAE Nationals may receive additional employment and development support. Relocating employees should confirm housing, transport, medical insurance, flights, leave, and gratuity terms before accepting an offer. Costs vary significantly, with accommodation being the largest expense in major cities.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...