The Account Director manages key corporate, group, and travel-trade accounts for the Jakarta sales office, representing Four Points by Sheraton Surabaya Tunjungan Plaza and supporting revenue growth. Requirements typically include a diploma or degree in hospitality, business, marketing, or a related field, along with several years of hotel sales experience, strong knowledge of Jakarta’s corporate and MICE markets, and an established client network. The successful candidate is expected to develop account plans, generate new business, maintain long-term relationships, negotiate contracts, achieve sales targets, prepare forecasts and reports, and work closely with revenue, reservations, events, and hotel operations teams. Excellent communication, presentation, negotiation, organisation, and relationship-management skills are essential. English and Bahasa Indonesia proficiency are normally expected.
Four Points by Sheraton is Marriott International’s approachable, contemporary hotel brand, designed for travellers who value comfort, friendly service, local experiences, and practical amenities. Four Points by Sheraton Surabaya, Tunjungan Plaza is located in the centre of Surabaya and forms part of the major Tunjungan Plaza retail and business complex. The hotel serves corporate travellers, leisure guests, groups, and meetings, with accommodation, dining, event facilities, and convenient access to the city’s commercial and cultural attractions. As a Marriott property, it generally benefits from global operating standards, sales systems, training resources, loyalty-programme reach, and international career opportunities. The Jakarta Sales Office supports market development and account relationships beyond the hotel’s immediate location, helping attract business from Jakarta and other key source markets. Specific benefits, reporting lines, and compensation depend on the employment contract and current vacancy terms.
Indonesia offers opportunities across hospitality, tourism, sales, technology, education, manufacturing, and digital services. Bali is popular with expatriates and tourism professionals, while Java—especially Jakarta, Surabaya, Bandung, and Yogyakarta—provides broader corporate and hotel employment. Indonesia’s culture is diverse, community-oriented, and generally welcoming; Bahasa Indonesia is useful for daily life, although English is common in international hotels. Lifestyle costs vary considerably: Jakarta and Bali can be expensive in central areas, while Surabaya is often more affordable. Employees normally need an employer-sponsored work visa and residence permit, commonly arranged through the sponsoring company; working on a tourist visa is not permitted. Candidates should confirm sponsorship, taxes, health insurance, accommodation, and relocation support before accepting an offer. Climate is tropical, with wet and dry seasons, and transport, traffic, healthcare, and local registration should be considered when choosing where to live.
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