F&B Service Expert - Waitress (Feast)

Job Description

The F&B Service Expert – Waitress supports daily restaurant operations at Feast, including welcoming guests, taking accurate orders, serving food and beverages, clearing tables, processing payments and maintaining cleanliness. Candidates should have strong customer-service and communication skills, a pleasant and professional manner, good personal presentation, and the ability to work efficiently in a busy hotel restaurant. Previous experience in food and beverage service is helpful, though suitable entry-level applicants may be considered. The role requires teamwork, flexibility to work shifts, weekends and public holidays, and a commitment to Marriott service standards and guest satisfaction.

Company Info

Sheraton Petaling Jaya Hotel is an upscale Marriott International property located in Petaling Jaya, Selangor, near Kuala Lumpur. The hotel serves business and leisure travelers and offers accommodation, restaurants, meeting facilities, leisure amenities and event services. Its Feast restaurant provides buffet and à la-carte dining, making it an important part of the guest experience. As a Sheraton hotel, it follows Marriott’s global standards for hospitality, service quality, employee conduct and guest care. Team members typically work in a multicultural environment and may receive structured training, employee discounts, career-development opportunities and access to Marriott’s international network. The hotel’s location provides convenient access to offices, shopping areas, transport connections and attractions across the Klang Valley.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur and Selangor, as well as island destinations such as Langkawi, Penang, Tioman and parts of Sabah. Hotels, resorts, restaurants, spas and tour companies regularly recruit service staff, cooks, housekeepers and guest-relations employees. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English commonly used in tourism workplaces. The lifestyle is generally affordable, with excellent food, warm weather and good urban amenities, although traffic and humidity can be challenging. Foreign employees normally need an employer-sponsored work permit and should not begin work on a tourist pass. Employers usually manage the employment-pass process, subject to approval and medical requirements. Relocation costs, accommodation, transport and visa fees should be confirmed before accepting an offer. Petaling Jaya is mainland Malaysia, not an island, but it provides easy access to Kuala Lumpur and nearby coastal destinations.