F&B Service Expert

Job Description

The F&B Service Expert supports restaurant, bar, banquet, and room-service operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments, and maintaining service standards. Candidates should have good communication and customer-service skills, a professional appearance, basic food-safety awareness, and the ability to work shifts, weekends, and public holidays. Previous experience in hospitality or food and beverage service is preferred, although suitable entry-level applicants may be considered. The role requires teamwork, attention to detail, physical stamina, and a genuine interest in creating a comfortable and memorable guest experience.

Company Info

The Westin Kuala Lumpur is a premium wellness-focused hotel located in the Bukit Bintang area, one of the city’s major business, shopping, and entertainment districts. It operates under the Westin Hotels & Resorts brand, part of Marriott International, one of the world’s largest hospitality companies. Westin properties are known for guest-wellness concepts, comfortable accommodation, dining venues, fitness facilities, and service experiences designed around wellbeing and renewal. The hotel serves leisure travellers, business guests, groups, and events, creating opportunities across food and beverage, rooms, front office, culinary, engineering, sales, and administration. Employees typically work in a structured international hotel environment with training, operational standards, and potential career mobility across Marriott properties, subject to performance, availability, and company policy.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak, and other resort destinations. Hotels, restaurants, event venues, and tourism businesses regularly recruit service staff, cooks, housekeepers, supervisors, and managers. Kuala Lumpur provides an urban lifestyle with extensive public transport, shopping, nightlife, and diverse Malay, Chinese, Indian, and international cultures. Island and coastal locations such as Langkawi and parts of Sabah offer a slower pace, beaches, diving, and outdoor activities, though transport and housing can be more limited. Foreign employees generally need an employment pass or other approved work authorization sponsored and arranged by the employer before starting work. Applicants should confirm salary, service charge, accommodation, meals, medical coverage, contract terms, and relocation costs. English is useful in hotels; Malay and additional languages are advantages.