The Duty Manager supports daily hotel operations and acts as the senior manager on duty, ensuring smooth guest services across the property. Requirements typically include a degree or diploma in hospitality, hotel management, or a related field, plus several years of front office or hotel operations experience. Strong leadership, communication, problem-solving, and decision-making skills are expected. The candidate should be comfortable handling guest concerns, coordinating with departments, monitoring service standards, managing emergencies, and preparing operational reports. Experience with hotel systems, knowledge of Marriott service standards, and flexibility to work shifts, weekends, and holidays are advantageous.
The Westin Manila is part of Marriott International, one of the world's largest hospitality companies, with a broad portfolio of hotels and resorts worldwide. Westin is positioned as a wellness-focused brand, designed to help guests maintain healthy routines while travelling through thoughtful service, comfortable rooms, nutritious dining, fitness facilities, and restorative experiences. The Manila property serves business and leisure travellers and operates within the country's busy capital region. Employees typically work in a professional, multicultural environment with access to structured training, service standards, and potential career opportunities across Marriott properties. The company places strong emphasis on guest satisfaction, inclusion, ethical business practices, teamwork, and consistent operational quality. A role at The Westin Manila can provide valuable experience in luxury hospitality and exposure to international hotel procedures.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Clark, and other resort destinations. Hotels, restaurants, cruise operations, travel companies, and wellness businesses regularly hire experienced staff, although competition can be strong. Filipino culture is warm, family-oriented, sociable, and respectful, with English widely used in workplaces. Lifestyle costs vary: Manila offers the most career options but has heavy traffic and higher rent, while island destinations provide a slower pace and closer access to beaches. Foreign nationals normally need an employer-sponsored work permit and appropriate visa before working legally; requirements can include Department of Labor and Employment approval and immigration documentation. Local hires should confirm benefits, accommodation, transport, and shift arrangements. Reliable internet, healthcare access, and international flights are generally best in Manila and Cebu. Research climate, typhoon exposure, housing, and commuting before relocating.
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