The Westin Club Team Lead supervises daily operations of the hotel’s executive club lounge, ensuring attentive service, smooth guest arrivals, refreshments, cleanliness, and an elevated member experience. Requirements typically include hospitality or hotel experience, strong communication skills, leadership ability, professional presentation, and confidence handling guest requests or complaints. Experience in front office, guest relations, lounge, or food-and-beverage operations is advantageous. The successful candidate is expected to coach team members, coordinate with housekeeping and food-and-beverage departments, maintain Marriott and Westin service standards, monitor supplies, and support a calm, welcoming environment. Flexibility to work shifts, weekends, and holidays is normally required.
The Westin Manila is part of Marriott International, one of the world’s largest hospitality companies, and operates under the Westin Hotels & Resorts brand. Westin focuses on well-being, restful stays, thoughtful service, and wellness-oriented guest experiences. The Manila property serves business and leisure travelers with accommodation, dining, meetings, recreation, and premium club facilities. Employees work within Marriott’s international service culture, which emphasizes inclusion, professional development, guest satisfaction, and operational excellence. Benefits may vary by employment status and local policy but can include staff meals, training, service-charge participation, medical coverage, uniform support, and discounted stays across Marriott properties. The hotel offers opportunities to develop careers in rooms, food and beverage, events, guest services, and supervisory hospitality roles in the Philippines.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations, with demand for hotel, restaurant, wellness, events, and tourism professionals. Filipino culture is generally warm, family-oriented, respectful, and service-minded, while English is widely used in hotels and workplaces. Manila provides the largest concentration of corporate and luxury-hotel jobs, along with busy traffic, modern shopping, varied dining, and a relatively urban lifestyle. Resort islands offer a slower pace, outdoor activities, beaches, and stronger seasonal tourism. Foreign applicants normally need an employer-sponsored work permit and appropriate visa before beginning employment; requirements depend on nationality and contract terms. Local hires should prepare identification, tax registration, health documentation, and banking arrangements. Research housing, transport, healthcare, weather, and typhoon conditions before relocating.
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