Controller-Rooms

Job Description

The Rooms Controller coordinates room status and availability between Front Office, Housekeeping, Maintenance and other hotel departments. Requirements typically include previous experience in hotel rooms division or front-office operations, good computer and property-management-system skills, strong English communication, attention to detail and flexibility to work shifts, weekends and public holidays. The successful candidate is expected to update room information accurately, follow up on cleaning, maintenance and inspection requests, support efficient room assignments and respond promptly to guest and operational needs. A professional appearance, teamwork, problem-solving ability and familiarity with Marriott service standards are also important.

Company Info

Putrajaya Marriott Hotel is a full-service Marriott International property located in Putrajaya, Malaysia’s planned federal administrative capital. The hotel serves business travellers, families, government and corporate guests, as well as visitors attending conferences, weddings and leisure events. Its operations typically include guest rooms and suites, restaurants and bars, meeting and banquet facilities, recreational amenities and supporting hospitality departments. As part of Marriott International, the property operates within a global hospitality group known for structured training, service standards, internal mobility and a broad international hotel portfolio. Employees generally work in a multicultural environment and may benefit from Marriott’s professional development opportunities, employee travel programmes and established operational procedures, subject to local terms and eligibility.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Putrajaya, Penang, Langkawi, Johor and Sabah, especially in hotels, resorts, restaurants, events and tourism services. The country combines Malay, Chinese, Indian and indigenous cultures, with diverse food, festivals and generally welcoming communities. Putrajaya has a quieter, modern lifestyle, while nearby Kuala Lumpur provides more entertainment, shopping and international connections. Living costs are moderate compared with many major global cities, though housing and transport vary by area. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities; working before approval is not permitted. Employers may request qualifications, experience, medical checks and background documents. Candidates should confirm salary, accommodation, insurance, transport, probation terms and visa sponsorship directly with the hotel before relocating.