IT Executive - Four Points by Sheraton Desaru

Job Description

The IT Executive supports daily technology operations at Four Points by Sheraton Desaru, including hotel systems, networks, hardware, software, cybersecurity, telecommunications and user support. Requirements typically include a diploma or degree in information technology, computer science or a related field, practical experience in IT support, and familiarity with hotel technology systems. The candidate should be comfortable troubleshooting under pressure, maintaining accurate records, coordinating with vendors and following Marriott technology and security standards. Strong communication skills, customer service, teamwork and a willingness to work flexible shifts, weekends and public holidays are expected. Knowledge of networking, Microsoft environments and hospitality applications would be advantageous.

Company Info

Four Points by Sheraton Desaru is a contemporary beachfront hotel located within Malaysia’s Desaru Coast destination in Johor. It operates under Four Points by Sheraton, a Marriott Bonvoy hotel brand known for comfortable accommodation, approachable service, social spaces and practical amenities for both leisure and business travellers. The resort serves families, holidaymakers, corporate groups and event guests, with facilities that may include restaurants, meeting areas, recreational activities and access to the coastline. As part of the Marriott International network, the property generally follows established global standards for guest service, technology, safety, training and associate development. Employees can gain experience in an international hospitality environment while working in a growing resort destination. The hotel’s operations combine local Malaysian hospitality with the systems, procedures and career opportunities associated with a major global hotel company.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, technology, finance and education. For this role, Desaru is a coastal resort area in Johor rather than an island, with beaches, water activities, golf, nature attractions and a relaxed lifestyle. Nearby Johor Bahru provides larger shopping, dining and healthcare facilities, while Singapore is accessible by road but immigration rules apply. Malaysian culture is multicultural, with Malay, Chinese, Indian and international influences; English is widely used in business and hospitality. Living costs are generally moderate, although resort-area housing and transport can be higher than in inland towns. International employees normally need an employment pass or other approved work authorization sponsored and arranged by the employer before starting work. Candidates should confirm accommodation, transport, medical coverage, contract terms and relocation support. A valid passport, authenticated qualifications and background checks may be required.