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Information Technology Specialist (UAE National) - The Ritz-Carlton Abu Dhabi, Grand Canal

United Arab Emirates The Ritz-Carlton Abu Dhabi Grand Canal AED 5,000–8,000 per month, depending on experience and benefits*
Job Description

The IT Specialist supports the hotel’s technology operations, including hardware, software, networks, guest-room systems, user accounts, and technical troubleshooting. The role typically requires a diploma or degree in information technology, computer science, or a related field, along with practical experience in hotel IT or help-desk support. Candidates should understand networking, Windows systems, cybersecurity basics, data protection, and common business applications. Strong communication, problem-solving, customer-service, and organizational skills are expected. As a UAE National position, applicants must meet applicable Emiratisation requirements. The successful candidate should be dependable, professional, discreet, and comfortable working shifts in a luxury hospitality environment while supporting colleagues and maintaining high service standards.

Company Info

The Ritz-Carlton Abu Dhabi, Grand Canal is a luxury waterfront resort operated by Marriott International under The Ritz-Carlton brand. Located near the Sheikh Zayed Grand Mosque, the property combines elegant Arabian-inspired design with refined accommodation, restaurants, meeting facilities, pools, a private beach, and wellness services. Ritz-Carlton is known for highly personalized service, attention to detail, and strong standards in guest experience. Employees work in an international hotel environment with structured procedures, professional development opportunities, and access to Marriott’s wider global network. The Abu Dhabi property serves leisure travelers, business guests, weddings, conferences, and government and diplomatic visitors. IT team members are important to the smooth running of guest services, hotel operations, communications, security systems, and colleague support across the resort.

Destination Guide

The United Arab Emirates is a modern Gulf federation rather than an island, with Abu Dhabi and Dubai offering the largest range of hospitality, technology, finance, aviation, and retail opportunities. UAE workplaces are multicultural, professional, and often English-speaking, while Arabic remains the official language. Islamic traditions influence holidays, dress, working customs, and public behavior; respect for local culture is important. Lifestyle options include beaches, desert activities, shopping, dining, museums, and excellent international transport. Employers normally sponsor work visas for overseas hires, arrange medical testing and Emirates ID processing, and may provide accommodation, transport, insurance, meals, or annual flights. UAE Nationals may receive additional Emiratisation-related support and career development. Before relocating, candidates should confirm the full package, probation terms, working hours, accommodation, and visa sponsorship. Abu Dhabi is generally safe, clean, and family-friendly, though summer temperatures are extremely hot and living costs can be significant.

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