The Assistant Front Office Manager supports the Front Office Manager in running daily guest services, reception, concierge, check-in and check-out operations. Requirements typically include hospitality experience, previous supervisory or front-office experience, strong spoken and written English, good computer and property-management-system skills, and the ability to work shifts, weekends and public holidays. Knowledge of additional languages and experience with Marriott standards are advantageous. The successful candidate is expected to lead by example, coach associates, resolve guest concerns professionally, maintain accurate records, coordinate with other departments and protect service, safety and brand standards. A friendly, organised, calm and commercially aware approach is important in this guest-facing role.
Courtyard by Marriott Phuket Chalong Bay Resort is a contemporary resort located in the Chalong area of Phuket, Thailand. It operates under Courtyard by Marriott, a global hotel brand within Marriott International, serving leisure and business travellers with practical, comfortable accommodation and modern facilities. The resort environment typically includes guest rooms, restaurants and bars, meeting or event spaces, recreational amenities and front-office services. Its location provides access to Chalong Bay, marinas, beaches, cultural attractions and other parts of southern Phuket. Employees work within Marriott’s established standards for guest care, operational quality, integrity and inclusion. The property offers opportunities for hospitality professionals interested in resort operations, guest relations and international hotel experience. Benefits and employment conditions depend on the position, local regulations and the final offer.
Phuket is Thailand’s largest island and a major tourism and hospitality destination, with employment opportunities in hotels, resorts, restaurants, wellness, marine activities, events, retail and tourism services. Chalong is more relaxed than the busiest beach areas and is known for its bay, pier, local restaurants and access to nearby islands. Thai culture places importance on politeness, respect, calm communication and maintaining good relationships. Lifestyle options range from beaches and diving to markets, temples, nightlife and outdoor activities, although traffic and seasonal tourism can be demanding. Foreign workers generally need an employer-sponsored Non-Immigrant B visa and a Thai work permit before legally working; requirements can change, so check with the employer and Thai authorities. Plan for accommodation, deposits, transport, health insurance and rainy-season costs. Learning basic Thai is useful and warmly appreciated.
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