The F&B Service Agent supports restaurant, bar, banquet and room-service operations by welcoming guests, taking orders, serving food and beverages, setting and clearing tables, processing bills and maintaining service standards. Candidates should have customer-service experience, good communication skills and a professional, friendly manner. Knowledge of food and beverage service, basic cash handling and hygiene procedures is useful. The role requires flexibility to work shifts, weekends and public holidays, along with physical stamina, teamwork and attention to detail. English communication is generally expected, while Sinhala and other languages are advantageous. Previous hotel or resort experience is preferred but motivated candidates with relevant training may also be considered.
Sheraton Kosgoda Turtle Beach Resort is a beachfront Marriott International property on Sri Lanka’s southwest coast, near the coastal town of Kosgoda. The resort combines Sheraton’s international hospitality standards with a relaxed tropical setting known for beaches and sea-turtle conservation. Its operations typically include guest rooms, restaurants, bars, leisure facilities, events and various guest services. As part of Marriott International, the property offers employees exposure to global service procedures, structured training and opportunities to build careers in hotels and resorts. Food and beverage employees are expected to provide warm, efficient service while maintaining cleanliness, safety and brand standards. The resort serves both international visitors and local guests, creating a multicultural working environment in which communication, teamwork and a positive attitude are highly valued.
Sri Lanka offers hospitality opportunities in beach resorts, city hotels, restaurants, tourism companies and wellness retreats, especially in Colombo, Galle, Bentota, Kosgoda, Kandy and the east coast. The culture is welcoming and community-oriented, with Sinhala, Tamil and English widely used in daily life and tourism. Island living can be affordable, although costs are higher in Colombo and popular resort areas. Expect tropical weather, busy transport, fresh food and a relaxed social lifestyle, while respecting local religious customs and modest dress at temples. Foreign employees normally need an employment visa or residence authorization arranged with employer support; working on a tourist visa is not permitted. Applicants should confirm accommodation, meals, service charges, medical requirements, contract terms and travel costs before relocating. Sri Lanka is well connected by road and rail, but commuting times can be long, so staff accommodation near the resort is especially valuable.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...