The Credit Manager oversees hotel credit control, accounts receivable, billing, collections, and payment-risk management. Requirements typically include a diploma or degree in finance, accounting, or a related field, relevant hotel or commercial credit experience, and familiarity with accounting systems and financial controls. Strong analytical, organisational, communication, and problem-solving skills are expected, along with attention to detail and the ability to meet deadlines. The successful candidate should review credit applications, monitor guest and corporate accounts, reconcile balances, follow up on overdue payments, prepare reports, and work closely with Front Office, Sales, Finance, and senior management. Knowledge of hospitality procedures and professional proficiency in English are advantageous.
The Westin Kuala Lumpur is a premium Marriott International hotel located on Jalan Bukit Bintang, in the centre of Kuala Lumpur's shopping, dining, and business district. Westin is Marriott's wellness-focused brand, designed around helping guests maintain healthy routines while travelling. The property offers guestrooms and suites, restaurants, meeting facilities, fitness amenities, and service experiences aimed at both business and leisure travellers. As part of Marriott International, the hotel follows established global standards in guest service, finance, compliance, training, and operational performance. Employees may benefit from an international hospitality environment, structured career development, Marriott associate discounts, and opportunities to transfer within the wider hotel network. The Credit Manager supports the hotel's financial health by ensuring accurate billing, controlled credit exposure, timely collections, and effective coordination between operational and commercial departments.
Malaysia offers opportunities in hotels, resorts, restaurants, finance, technology, healthcare, manufacturing, and tourism. Kuala Lumpur provides the widest professional market, while Penang, Langkawi, Kota Kinabalu, and Johor offer growing hospitality and service roles. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in business and tourism. Lifestyle costs are generally moderate, public transport is convenient in major cities, and food options are diverse. Popular islands include Langkawi for beaches and resorts, Penang for heritage and cuisine, and the Perhentian and Tioman islands for diving. Foreign employees normally need an Employment Pass sponsored by an approved Malaysian employer; requirements depend on salary, qualifications, and role. A valid passport, medical checks, certified documents, and an employment contract are commonly required. Secure the pass before relocating and arrange housing, banking, insurance, and tax registration after arrival.
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