The Welcome Arrival Ambassador creates a warm first impression by greeting arriving guests, assisting with luggage and transportation, providing directions and resort information, and coordinating with Front Office, Bell Services, Concierge, and other departments. Candidates should have excellent communication and interpersonal skills, a polished and welcoming manner, and the ability to remain calm in a busy luxury-resort environment. Previous experience in guest services, hospitality, front office, or a similar customer-facing role is advantageous. The role requires professional English, strong teamwork, attention to detail, physical ability to stand and assist guests, and flexibility to work shifts, weekends, and holidays. The successful candidate is expected to deliver personalized service consistent with Westin and Marriott standards.
The Westin Dubai Mina Seyahi Beach Resort & Marina is a luxury beachfront resort in Dubai, United Arab Emirates, operated under Marriott International's Westin brand. Located on Jumeirah Beach, the resort offers guestrooms and suites, restaurants, pools, wellness facilities, family amenities, and access to a private beach and marina. Westin is known for its focus on wellbeing, including its signature Heavenly Bed, wellness programming, nutritious dining, and service designed to help guests feel their best while travelling. The resort serves leisure travellers, families, business guests, and visitors attending events in Dubai. As part of Marriott International, employees typically benefit from structured training, global hospitality standards, career mobility, employee travel discounts, and a multicultural working environment.
The UAE is not an island but a federation of seven emirates, with Dubai offering extensive opportunities in hotels, restaurants, tourism, aviation, retail, events, and luxury services. The culture combines Emirati traditions and Islamic values with a highly international lifestyle. Modest dress and respectful behaviour are expected, especially in public and religious settings. Dubai provides modern housing, shopping, beaches, public transport, healthcare, and year-round entertainment, although summers are extremely hot and living costs can be high. Employers normally arrange an employment entry permit, medical testing, Emirates ID, and residence visa after hiring; employees should not work on a tourist visa. Many hospitality employers provide accommodation, meals, transport, insurance, and annual flight benefits, but candidates should confirm these details in writing. Relocating employees should bring authenticated qualifications where required and budget for initial expenses before receiving their first salary.
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