Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by handling enquiries, preparing proposals, updating account records, coordinating appointments and assisting with client communications. The role typically requires a diploma or degree in hotel management, business, marketing or a related field, together with strong administrative, communication and organisational skills. Previous hotel, tourism or customer-service experience is advantageous. Candidates are expected to be professional, detail-oriented and confident when dealing with guests, corporate clients and internal departments. Good written and spoken English is generally required, while knowledge of Malay or other languages may be helpful. Familiarity with Microsoft Office and hotel sales systems, along with the ability to manage deadlines and work flexibly, is preferred.

Company Info

Element by Westin is Marriott International’s sustainability-focused hotel brand, designed for modern travellers who value wellness, simplicity and environmentally conscious living. Element hotels commonly provide extended-stay style rooms, flexible workspaces, healthy food options, fitness facilities and welcoming communal areas. Element Kuala Lumpur is positioned to serve business and leisure travellers in Malaysia’s capital, combining Marriott’s international service standards with practical, contemporary accommodation. As part of Marriott International, employees may benefit from structured training, career development opportunities, global mobility and associate travel programmes, subject to eligibility. Hotel sales teams work closely with reservations, front office, events, food and beverage and revenue management departments to attract business and group customers and support occupancy and revenue goals.

Destination Guide

Malaysia offers varied opportunities in hotels, tourism, events, aviation, retail, technology and professional services, especially in Kuala Lumpur, Penang, Langkawi, Johor and Sabah. The country is culturally diverse, with Malay, Chinese, Indian and Indigenous influences reflected in its food, festivals, languages and daily life. Kuala Lumpur provides modern transport, shopping, nightlife and a relatively affordable urban lifestyle, while Malaysia’s islands and coastal regions offer a slower pace and strong tourism employment. Foreign nationals normally need an employer-sponsored work pass, and the company must meet Malaysian immigration and employment requirements before work begins. Candidates should confirm the exact visa category, medical requirements and relocation support with Marriott or the hiring employer. Housing, transport and healthcare are generally more affordable than in many major international cities, although costs vary considerably by location.