Lobby Lounge Manager

Job Description

The Lobby Lounge Manager oversees daily operations of the Westin Melbourne’s lobby lounge, including service quality, team supervision, guest satisfaction, sales performance, stock control and compliance with food, beverage and safety standards. The role generally requires previous experience managing a hotel bar, lounge or premium restaurant, strong knowledge of food and beverage service, staff scheduling, cost control and customer relations. An Australian Responsible Service of Alcohol (RSA) certificate is typically required. The successful candidate is expected to be polished, commercially aware, organised and hands-on, with the ability to lead a diverse team, resolve guest concerns professionally and maintain Westin’s high service standards in a busy luxury-hotel environment.

Company Info

The Westin Melbourne is a luxury hotel located near Federation Square, the Yarra River and Melbourne’s major cultural, shopping and business attractions. It is part of Westin Hotels & Resorts, a Marriott International brand known for its focus on wellbeing, restorative stays and personalised hospitality. The hotel offers guest rooms and suites, dining venues, meeting facilities, fitness and wellness services, and attentive service for leisure and business travellers. Marriott International is one of the world’s largest hospitality companies, operating thousands of properties across numerous countries and brands. Employees typically benefit from a structured international environment, professional development opportunities, hotel discounts and exposure to high service standards. The Lobby Lounge Manager contributes directly to the hotel’s guest experience, beverage revenue and reputation as a premium Melbourne hospitality destination.

Destination Guide

Australia offers strong opportunities in hotels, restaurants, resorts, tourism, events and food and beverage management, particularly in Melbourne, Sydney, Brisbane, Perth and regional tourist areas. Workplace culture is generally practical, inclusive and direct, with emphasis on punctuality, teamwork, safety and respectful communication. Melbourne provides excellent dining, arts and sporting experiences, although rent and living costs can be high. Public transport is extensive in the inner city, while regional relocation may require a car. Employer-sponsored visas may be available for eligible hospitality professionals, but requirements depend on the occupation, salary, qualifications and current immigration rules. Working Holiday visas suit eligible younger applicants, while skilled and employer-sponsored pathways may suit experienced managers. Candidates should confirm visa eligibility, RSA requirements, tax obligations, accommodation costs and employment conditions before relocating.