The Guest Experience Expert welcomes guests, assists with check-in and check-out, handles requests, provides local information, resolves concerns, and helps create a smooth and memorable stay. Candidates should have hospitality or customer-service experience, strong communication skills, a friendly and professional manner, and the ability to remain calm under pressure. Fluency in Mandarin and conversational English is generally expected; additional languages are an advantage. The role requires flexibility to work rotating shifts, weekends, and holidays, along with good computer skills and careful attention to guest details. A genuine interest in service, teamwork, and representing the Westin brand is essential.
The Westin Tashee Resort Taoyuan is a luxury resort operated under Westin Hotels & Resorts, part of Marriott International, one of the world’s largest hospitality companies. Located in Taoyuan near Ta Shee Golf & Country Club, the resort combines nature, wellness, recreation, dining, and high-end accommodation. Westin is known for its focus on wellbeing through programs such as the Heavenly Bed, nutritious dining, fitness facilities, and locally inspired experiences. Marriott provides structured training, international service standards, employee benefits, and opportunities to transfer or progress within its global hotel network. The resort serves leisure travelers, families, golfers, wellness guests, and meeting groups, making guest-facing roles varied and service-oriented.
Taiwan offers strong opportunities in hotels, restaurants, tourism, technology, education, healthcare, and international business. Hospitality jobs are concentrated in Taipei, Taoyuan, Hsinchu, Taichung, Tainan, and Kaohsiung, with resort positions also available in scenic areas. Taiwanese culture values politeness, reliability, family, food, and respectful workplace relationships. Life is convenient, with excellent public transport, affordable local dining, lively night markets, mountains, beaches, and a generally safe environment. Foreign employees usually need an employer-sponsored work permit and an appropriate resident visa; requirements depend on nationality, qualifications, salary, and job type. Employers commonly assist with paperwork. Before relocating, arrange accommodation, health insurance, tax registration, and local banking. Learning basic Mandarin is highly useful for daily life and guest communication.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...