The Reservations Coordinator manages guest room bookings, amendments, cancellations and related enquiries through telephone, email and reservation systems. Candidates are generally expected to have hospitality or hotel reservations experience, strong communication and customer-service skills, good computer literacy, and familiarity with hotel booking systems. Attention to detail, accurate data entry and the ability to coordinate with Front Office, Sales and Housekeeping teams are essential. The role requires professionalism, patience and flexibility to work shifts, weekends and public holidays. Knowledge of English is normally required; additional languages and experience with Marriott systems are advantageous. The successful candidate should help maximise room sales while ensuring guests receive clear, prompt and courteous service.
Sheraton Sharjah Beach Resort & Spa is part of Sheraton Hotels & Resorts, a globally recognised Marriott International brand. The resort provides accommodation, restaurants, leisure facilities, meeting spaces and spa services for business and holiday travellers. Located in Sharjah, it offers guests access to the emirate’s beaches, cultural attractions and convenient connections to Dubai. Sheraton properties are known for full-service hospitality, international operating standards and a focus on warm, dependable guest experiences. Employees work in a multicultural environment and typically collaborate across Front Office, Reservations, Sales, Housekeeping, Food and Beverage and other hotel departments. As a Marriott-managed property, the resort may provide structured training, internal career development and employee benefits, although exact compensation and benefits depend on the employment offer and local conditions.
The United Arab Emirates is not an island but a federation of seven emirates, including Sharjah, Dubai and Abu Dhabi. Hospitality offers many opportunities in hotels, resorts, restaurants, tourism, events and aviation, with frequent openings for reservations, guest services and food and beverage staff. The culture is modern and international while rooted in Islamic traditions; modest dress and respectful behaviour are expected, particularly during Ramadan. Lifestyle varies from busy city living to quieter coastal communities, with excellent shopping, beaches, public transport and international schools. Most overseas employees need employer-sponsored residence and work visas; the employer normally arranges the work permit, medical examination, Emirates ID and residency process. Bring authenticated qualifications where requested and confirm accommodation, transport, insurance, leave and end-of-service terms before relocating. Sharjah is generally more conservative and often less expensive than Dubai, although commuting and summer heat should be considered.
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